• Evaluate the quality of service thanks to KPI. Coordinate and moderate regular service reviews more largely, monitor the relationship with the correspondent custodian bank (scope, level of service, risk); recommend and put in place service improvements
• Contribute to Management Information (MI/KPI) reporting for the custodian bank, other third parties and relevant internal parties
• Responsible for ensuring that contractual agreements and Service Level Agreements are in place and updated
• Put in place all major evolutions/changes in the service provided by the custodian bank (new/extended services, linked to new products, regulatory changes etc.)
• Identify and manage process risks based on defined risk parameters. Evaluate and analyse within the Risk Control & Compliance Committee
• Monitoring and Oversight of custodian relationships, contribute to ensure consistency in the process, between locations and/or providers
• Check providers invoicing

Further Responsibilities:

• Day to day point of contact for any operational requests / issues / exceptions in respect of fund administration and accounting, trade support, middle office by the custodian bank and other in- and external parties
• Assisting in the resolution of settlement trade queries as escalated by the outsourced service provider
• Execute some operational tasks like set up new funds with custodians, tax fund documentation etc.
• Define and put in place operating models and processes
• Monitor changes in industry legislation and best practice
• Participate in, and assist with, the creation of and changes to products and new operational procedures including liaising with Change Management, Product Engineering, Fund Range Management, Compliance, in- and external Auditors and Portfolio Management
• Manage and deliver or support various business initiatives and dedicated operational business projects

Profile:

• You have a completed degree or similar qualification
• You have at least 4 years relevant work experience and extensive technical expertise in operational areas (fund accounting, fund administration, trade support and asset servicing) in a similar type of role
• You have founded knowledge of asset management business
• You have verbal and written communication skills in German and English
• You have a good project coordination and communication skills
• You have a proven track record in dealing with external providers
• You are an analytical thinker and a problem solver
• Ideally you have experience in managing a small team
• You are pro active and a decision maker

Are you interested in a challenging role within an international and dynamic work environment? Then please send your CV (english version) to the email adress mentioned at the side.