The group utilises its skills in research and risk management to originate equity-based financial solutions, products, and services for the firm’s clients globally. The Group currently has close to 2,000 professionals employed in offices around the world.

We are currently working on a new and urgent requirement in this client’s Technology Group. This Group are responsible for managing technology infrastructure; supporting, maintaining and enhancing existing business systems; and delivering & deploying new systems, technologies and services. They are critical to the way the wider group conducts business globally, as they provide each major business within the firm with a dedicated team that works closely with that business to understand its particular technology needs and deliver successfully to these.

The team is currently looking to employ a number of Application Support Analysts to support all applications implemented by the development teams for the global business. In this role, the successful applicant’s responsibilities will include:

• Maintaining effective working relationships with the business, product developers, other technical stakeholders, hedge funds and related support groups.
• Management of production environment and applications to ensure high performance and availability.
• Identifying and developing improvements and enhancements to existing support processes and procedures.
• Problem solving technical issues and proactively implementing preventative measures.
• Establishment of the relevant reporting and monitoring functions for production systems.
• Planning, co-ordination and execution of Business Continuity Plans (BCP) for production systems.
• Pro-active analysis of production applications and defect prevention for system releases.
• Providing routine application maintenance and assisting with advanced configuration work.
• Incident management, resolution and reporting.
• Recording and responding to user requests.
• Coordinating minor changes to current IT systems with development teams.
• Maintaining technical system support documentation.
• Problem resolution, co-ordinating production issues between the development teams, business and other technical teams / vendors.

Experience with the following would be highly regarded in this role:

• Managing IT & business stakeholder relationships.
• UNIX, shell scripting, Perl, Sybase, or other relevant RDBMS. Sybase/T-SQL or Oracle PL/SQL or SQL Server with advanced SQL coding/stored procedure writing.
• Prior financial markets or financial services experience with experience in front, middle and back office financial systems.

Applicants should have:

• Excellent communicate skills.
• Strong problem solving skills, with accurate decision making abilities under pressure.
• Ability to work in a fast paced dynamic environment.
• Strong written and verbal communication skills.
• An understanding of commercial business drivers and an appreciation of these in the context of technology.

To apply for this role, please send your personal resume to Richard Lamb at richard.lamb@roberthalf.com.hk or call +852 3653 7517. All resumes received will be used for recruitment purposes only.

For more Robert Half jobs, please visit http://www.roberthalf.com.hk